Effective Date: July 20, 2026

Last Updated: July 20, 2026

Our Commitment

HAPCO Music Foundation is committed to providing an inclusive and welcoming experience for everyone.

We believe music, arts, education and community engagement should be accessible to all individuals, including people with disabilities. We are committed to making our website and digital resources as accessible and user-friendly as reasonably possible.

Accessibility is an ongoing effort, and we continually seek opportunities to improve the usability of our website for all visitors.

Accessibility Standards

HAPCO strives to design, develop and maintain our website in accordance with recognized accessibility best practices.

Whenever reasonably practical, we work toward supporting the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are internationally recognized standards for digital accessibility.

Our accessibility efforts may include:

  • Providing clear, consistent website navigation.
  • Using readable fonts and sufficient color contrast.
  • Structuring content with meaningful headings and page organization.
  • Providing alternative text for images whenever appropriate.
  • Designing forms to be understandable and easy to complete.
  • Supporting keyboard navigation where practical.
  • Working to improve compatibility with commonly used assistive technologies.

Because technology continually evolves, accessibility improvements are an ongoing process rather than a one-time effort.

Ongoing Improvements

HAPCO regularly reviews its website to identify opportunities for improvement.

As new content is added or existing content is updated, we strive to incorporate accessibility best practices whenever reasonably possible.

We also periodically evaluate our website using available accessibility tools and user feedback to help identify areas for continued improvement.

Third-Party Content

Some portions of our website may include links to or services provided by third parties, such as:

  • Online ticket purchasing
  • Payment processing
  • Embedded videos
  • Interactive maps
  • Social media platforms
  • External websites

Although we encourage our service providers to support accessibility, HAPCO cannot control the accessibility practices of third-party websites or applications.

If you experience accessibility barriers while using a third-party service linked from our website, we encourage you to contact both the service provider and HAPCO so we can better assist you and consider future improvements.

Need Assistance?

If you experience difficulty accessing any part of our website or need assistance obtaining information that is available online, we encourage you to contact us.

We will make every reasonable effort to:

  • provide the information you need through an alternative method;
  • assist you in completing online forms or registrations;
  • answer questions regarding our programs or events; or
  • address accessibility concerns whenever reasonably possible.

Accessibility Feedback

Your feedback helps us improve.

If you encounter an accessibility barrier, please let us know. When contacting us, it is helpful to include:

  • The webpage or feature you were attempting to access.
  • A description of the issue you experienced.
  • The device and browser you were using, if known.
  • Your preferred method of contact.

Providing this information helps us investigate the issue more quickly and improve the experience for future visitors.

Event Accessibility

HAPCO is committed to making its educational programs, concerts and community events as welcoming and accessible as reasonably possible.

Individuals who require accessibility accommodations are encouraged to contact HAPCO before an event whenever possible so that appropriate arrangements may be made in coordination with the venue and event partners.

Accommodation requests will be considered in accordance with applicable laws and the capabilities of each venue.

Continuous Improvement

Accessibility is an important part of HAPCO's commitment to serving our community.

As technologies, accessibility standards and best practices continue to evolve, we will continue working to improve the accessibility of our website and digital communications.

We recognize that accessibility is an ongoing journey, and we welcome feedback that helps us better serve all members of our community.

Contact Us

If you need assistance accessing information on our website or would like to report an accessibility concern, please contact us.

HAPCO Music Foundation
PO Box 784581
Winter Garden, Florida 34778 USA
Phone: (800) 409-6133
Email: info@hapcopromo.org

We will make every reasonable effort to respond promptly and work toward an appropriate solution.

Thank You

Thank you for visiting the HAPCO Music Foundation website.

We appreciate your interest in our mission and are committed to creating opportunities where everyone can participate, learn, perform, volunteer, attend and enjoy the programs and events that strengthen our community.