Effective Date: July 20, 2026

Last Updated: July 20, 2026

Welcome

HAPCO Music Foundation ("HAPCO," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.

Whether you are visiting our website, purchasing event tickets, making a charitable donation, registering for a program, volunteering, subscribing to our newsletter or simply learning more about our mission, we want you to understand how your information is collected, used, protected and shared.

This Privacy Policy applies to information collected through the HAPCO Music Foundation website located at www.hapcopromo.org, including any associated webpages, online registrations, ticket purchases, donation forms, electronic communications and other online services operated by HAPCO (collectively, the "Website").

By using the Website, you agree to the practices described in this Privacy Policy.

Our Commitment

As a nonprofit organization, HAPCO values the trust placed in us by our students, families, donors, volunteers, sponsors, community partners and visitors.

We are committed to:

  • respecting your privacy;
  • collecting only information that helps us operate effectively;
  • safeguarding personal information;
  • never selling your personal information; and
  • using your information responsibly and transparently.

Information We Collect

Depending on how you interact with HAPCO, we may collect information in several ways.

Information You Provide

You may voluntarily provide personal information when you:

  • contact HAPCO;
  • subscribe to our newsletter;
  • purchase event tickets;
  • make a donation;
  • register for an event, class, workshop or educational program;
  • apply for scholarships or volunteer opportunities;
  • become a sponsor or partner;
  • complete surveys or forms;
  • communicate with us by email or through our Website.

Information you provide may include:

  • name;
  • mailing address;
  • email address;
  • telephone number;
  • organization or company;
  • event registration information;
  • donation information;
  • volunteer information;
  • sponsorship information;
  • billing information necessary to complete transactions; and
  • any additional information you choose to provide.

Payment Information

Payments made through the Website are processed by secure third-party payment processors.

HAPCO does not store complete credit card numbers or payment card security codes on our servers.

Payment processors collect and process payment information in accordance with their own privacy and security practices.

Information Automatically Collected

Like most websites, we automatically collect certain technical information when you visit our Website.

This may include:

  • Internet Protocol (IP) address;
  • browser type;
  • operating system;
  • device type;
  • pages viewed;
  • referring website;
  • date and time of visits;
  • approximate geographic location based on IP address;
  • browsing behavior; and
  • other technical information that helps us improve our Website.

This information generally does not identify you personally.

Cookies

Our Website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our Website.

Cookies may be used to:

  • remember your preferences;
  • maintain website functionality;
  • improve website performance;
  • understand visitor behavior;
  • analyze traffic patterns.

HAPCO uses functional and analytical cookies.

We do not use advertising cookies or sell advertising based on your browsing activity.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website functionality.

Google Analytics

HAPCO uses Google Analytics to better understand how visitors interact with our Website.

Google Analytics collects information such as:

  • pages visited;
  • time spent on pages;
  • browser type;
  • device information;
  • general geographic location;
  • referral sources.

This information helps us improve Website content, navigation and user experience.

Google Analytics does not provide HAPCO with personally identifying information unless you voluntarily provide it through another Website function.

For more information regarding Google's privacy practices, please visit Google's Privacy Policy.

How We Use Your Information

The information we collect may be used to:

  • provide requested services;
  • process ticket purchases;
  • process charitable donations;
  • register participants for events and programs;
  • communicate with donors, volunteers, sponsors and participants;
  • send newsletters and organizational updates;
  • provide customer service;
  • improve our Website;
  • understand visitor interests;
  • evaluate educational programs;
  • maintain organizational records;
  • comply with legal obligations;
  • protect Website security; and
  • support HAPCO's charitable mission.

We use only the information reasonably necessary to fulfill these purposes.

Email Communications

If you choose to subscribe to our mailing list, register for an event, purchase tickets or make a donation, HAPCO may send you communications regarding:

  • upcoming events;
  • educational programs;
  • fundraising campaigns;
  • concerts;
  • newsletters;
  • volunteer opportunities;
  • sponsorship opportunities;
  • administrative notices;
  • purchase confirmations;
  • donation receipts.

You may unsubscribe from promotional emails at any time using the unsubscribe link contained in our emails.

Even if you opt out of promotional communications, we may continue sending messages necessary to complete transactions or administer your relationship with HAPCO.

Sharing Information

HAPCO does not sell, rent or trade your personal information.

We may share information only as necessary with trusted service providers who assist us in operating our organization.

These may include:

  • payment processors;
  • website hosting providers;
  • email communication providers;
  • registration platforms;
  • technology vendors;
  • cloud storage providers;
  • professional advisors;
  • financial institutions when required to complete transactions.

These organizations are permitted to use your information only as necessary to perform services on our behalf.

We may also disclose information when required by law or when necessary to protect the rights, safety, property or operations of HAPCO or others.

Third-Party Services

Our Website may contain links to third-party websites or use third-party services to facilitate online transactions or communications.

These third parties operate under their own privacy policies.

HAPCO is not responsible for the privacy practices or content of external websites.

We encourage visitors to review the privacy policies of any third-party websites they visit.

HAPCO may also participate in collaborative fundraising campaigns administered by trusted nonprofit organizations. Donations made through those campaigns are governed by the privacy policy of the campaign administrator in addition to this Privacy Policy, as applicable.

Protecting Your Information

HAPCO takes the security of your personal information seriously.

We maintain administrative, technical and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, misuse or destruction.

These safeguards may include:

  • Secure Socket Layer (SSL) encryption for data transmitted through our Website;
  • encrypted payment processing through trusted third-party providers;
  • restricted access to personal information by authorized personnel;
  • password-protected systems;
  • secure hosting environments;
  • regular software updates and security monitoring.

While we make every reasonable effort to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, HAPCO cannot guarantee absolute security of information transmitted through the Internet.

Payment Security

Online payments made through the Website are processed by secure third-party payment processors that comply with applicable payment industry security standards.

HAPCO does not store complete credit card numbers, payment card security codes (CVV), or other sensitive payment credentials on our servers.

Questions regarding payment security may also be directed to the applicable payment processor.

Data Retention

HAPCO retains personal information only for as long as reasonably necessary to:

  • provide requested services;
  • administer programs and events;
  • process donations and ticket purchases;
  • maintain financial and tax records;
  • comply with legal obligations;
  • resolve disputes;
  • enforce our agreements; or
  • support our legitimate organizational and historical recordkeeping needs.

When personal information is no longer required, we will securely delete, anonymize or otherwise dispose of the information in accordance with applicable laws and our internal record retention practices.

Your Choices

You may choose not to provide certain personal information requested through our Website.

However, some information may be necessary in order to:

  • purchase event tickets;
  • make online donations;
  • register for programs or events;
  • subscribe to certain communications;
  • volunteer for HAPCO activities; or
  • receive requested services.

Choosing not to provide required information may limit our ability to provide certain services.

Accessing or Updating Your Information

If you believe the personal information HAPCO maintains about you is inaccurate or incomplete, you may request that we update or correct it.

You may also request access to certain personal information we maintain about you, subject to applicable legal requirements and reasonable verification of your identity.

To request an update, correction or access to your information, please contact us using the information provided at the end of this Privacy Policy.

Your Privacy Rights

Depending on your state of residence or applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • request access to personal information we maintain about you;
  • request correction of inaccurate information;
  • request deletion of certain personal information, subject to legal and operational requirements;
  • request information regarding how your personal information has been used; or
  • withdraw consent for certain communications.

HAPCO will respond to privacy requests in accordance with applicable law.

Children's Privacy

Protecting children's privacy is especially important to HAPCO.

Our Website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information online from children under 13 without appropriate parental consent where required by law.

Parents or legal guardians who believe their child has submitted personal information through our Website without permission are encouraged to contact us promptly so that appropriate action may be taken.

Educational program registrations involving minors may require information to be provided by a parent, legal guardian, school representative or other authorized adult.

International Visitors

HAPCO operates its Website from the United States.

If you access our Website from outside the United States, you understand that your information may be transferred to, stored and processed in the United States, where privacy laws may differ from those in your jurisdiction.

By using our Website, you consent to this transfer and processing of your information.

Do Not Track Signals

Some web browsers offer a "Do Not Track" feature that allows users to indicate a preference regarding online tracking.

At this time, HAPCO's Website does not respond differently to browser-based "Do Not Track" signals because there is currently no universally accepted standard governing such responses.

Changes to This Privacy Policy

As HAPCO grows and technology, legal requirements or our services evolve, we may update this Privacy Policy from time to time.

Any revisions will become effective upon posting the updated Privacy Policy on our Website unless otherwise stated.

The Effective Date and Last Updated date appearing at the beginning of this document indicate when this Privacy Policy was most recently revised.

We encourage visitors to periodically review this page to remain informed about how we protect personal information.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the information we maintain about you, please contact us.

HAPCO Music Foundation
PO Box 784581
Winter Garden, Florida 34778 USA
Phone: (800) 409-6133
Email: info@hapcopromo.org

We appreciate the confidence you place in HAPCO and are committed to protecting your personal information with transparency, integrity, and care.

Closing Statement

At HAPCO Music Foundation, privacy is about compliance – and trust.

Every day, students, families, donors, volunteers, sponsors, community partners and supporters entrust us with their information as they participate in our mission of enriching lives through music, arts, education and community engagement. We are committed to honoring that trust by handling personal information responsibly, safeguarding it appropriately and using it only in ways that support our charitable mission and improve the services we provide.

Thank you for supporting HAPCO Music Foundation and for allowing us to be part of your community.