Effective Date: July 20, 2026

Last Updated: July 20, 2026

Welcome

Welcome to HAPCO Music Foundation ("HAPCO," "we," "us" or "our").

HAPCO is a nonprofit organization dedicated to enriching lives through music, arts, education and community engagement. We are committed to providing a safe, secure and enjoyable online experience for students, families, volunteers, donors, sponsors, event attendees, community partners and all visitors to our website.

These Terms of Service ("Terms") govern your access to and use of the HAPCO Music Foundation website located at www.hapcopromo.org, along with any associated websites, online services, electronic communications, online registrations, donations, ticket purchases, event information, digital content and other services provided by HAPCO (collectively, the "Website" or "Services").

Please read these Terms carefully before using our Website.

By accessing, browsing or using the Website, purchasing tickets, registering for an event or program, making a donation, subscribing to communications or otherwise using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please discontinue use of the Website.

About HAPCO

HAPCO Music Foundation is a nonprofit organization dedicated to creating opportunities through music, arts, education and community partnerships.

Our Website provides information regarding our mission, educational programs, concerts, fundraising initiatives, volunteer opportunities, sponsorships, donations, and other activities supporting our charitable purpose.

HAPCO may be contacted at:

HAPCO Music Foundation
PO Box 784581
Winter Garden, Florida 34778 USA
Phone: (800) 409-6133
Email: info@hapcopromo.org

Eligibility

You may use this Website only if you are legally capable of entering into a binding agreement under applicable law.

If you are under the age of 18, you may use the Website only under the supervision of a parent or legal guardian.

Certain purchases, donations, registrations, memberships or other transactions may require you to be at least 18 years of age.

Acceptance of Electronic Communications

When you use the Website, communicate with us electronically, subscribe to our email communications, purchase tickets, make donations or register for programs or events, you consent to receive communications electronically.

These communications may include:

  • Purchase confirmations
  • Donation receipts
  • Event reminders
  • Registration confirmations
  • Administrative notices
  • Policy updates
  • Customer service communications

You may opt out of promotional emails at any time by using the unsubscribe link included in our communications. However, you may continue to receive communications necessary to complete transactions or administer your relationship with HAPCO.

Changes to These Terms

We may update these Terms periodically to reflect changes in our operations, legal requirements, technology or Services.

Updated Terms become effective immediately upon posting to the Website unless otherwise stated. Your continued use of the Website following any changes constitutes acceptance of the revised Terms.

The Effective Date and Last Updated date shown at the top of this document indicate the most recent revision.

Permitted Use of the Website

We grant you a limited, non-exclusive, revocable, non-transferable license to access and use the Website solely for lawful, personal and non-commercial purposes consistent with these Terms.

You agree to use the Website only in a manner that is respectful of other users, consistent with applicable laws and supportive of the mission of HAPCO.

You may:

  • Learn about HAPCO programs
  • Register for events
  • Purchase tickets
  • Make donations
  • Subscribe to newsletters
  • Download publicly available materials for personal use
  • Contact HAPCO

Except as specifically permitted, you may not reproduce, distribute, modify, publicly display, publish, transmit or commercially exploit any Website content without prior written permission.

Prohibited Conduct

When using the Website, you agree that you will not:

  • Violate any applicable law or regulation;
  • Attempt to gain unauthorized access to any portion of the Website, server, database or network;
  • Interfere with the operation or security of the Website;
  • Introduce viruses, malware, ransomware, spyware or other harmful code;
  • Attempt to scrape, copy, harvest, mine or systematically collect Website content or data using automated means without authorization;
  • Impersonate another individual or organization;
  • Submit false, misleading or fraudulent information;
  • Interfere with another user's use of the Website;
  • Use the Website for unlawful, abusive, defamatory, threatening, harassing or fraudulent purposes;
  • Violate the intellectual property rights or privacy rights of HAPCO or any third party.

HAPCO reserves the right to suspend or terminate access to the Website for any activity that violates these Terms or is otherwise harmful to HAPCO, its visitors or the public.

Website Availability

We strive to keep our Website available and functioning properly. However, we do not guarantee uninterrupted access.

The Website may occasionally become unavailable due to:

  • Scheduled maintenance;
  • Software updates;
  • Equipment failures;
  • Internet service interruptions;
  • Security incidents;
  • Events beyond our reasonable control.

We reserve the right to modify, suspend, discontinue or remove any portion of the Website or Services at any time without prior notice.

Intellectual Property

Unless otherwise indicated, all content available on this Website – including text, photographs, graphics, logos, icons, artwork, videos, audio recordings, educational materials, event information, designs, layouts, software and other content – is owned by or licensed to HAPCO Music Foundation and is protected by United States and international copyright, trademark and other intellectual property laws.

Nothing contained on the Website grants any license or ownership interest in HAPCO's intellectual property except as expressly provided in these Terms.

Copyright and Trademarks

"HAPCO Music Foundation," associated logos, branding and related marks are the property of HAPCO unless otherwise noted.

All third-party names, trademarks, logos and service marks remain the property of their respective owners.

Reference to any organization, artist, sponsor or partner does not imply endorsement unless expressly stated.

User Submissions

From time to time, you may voluntarily submit photographs, testimonials, comments, stories, applications, scholarship materials, volunteer information or other content to HAPCO.

By submitting content, you represent that:

  • You own or have permission to submit the material;
  • The material does not violate another person's rights;
  • The information is accurate to the best of your knowledge.

Unless otherwise agreed in writing, you grant HAPCO a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, distribute and adapt submitted content for educational, promotional, fundraising, archival and organizational purposes.

If requested, HAPCO will make reasonable efforts to discontinue future use of submitted content where practical, although previously published materials may remain in circulation.

Third-Party Services and Links

To enhance the services we provide, the Website may utilize trusted third-party providers to process payments, facilitate event registrations, distribute email communications, analyze website performance, host digital content or provide other operational services.

Examples may include payment processors, email service providers, website hosting companies, ticketing platforms, analytics providers and cloud-based technology services.

These third parties maintain their own terms of service and privacy policies. HAPCO is not responsible for the content, policies, security practices or availability of third-party websites or services.

Links to external websites are provided solely for the convenience of our visitors. Inclusion of a link does not constitute an endorsement of the organization, product or service unless expressly stated.

Visitors access third-party websites at their own risk.

Ticket Purchases

Certain HAPCO concerts, educational programs, fundraising events or special activities may require the purchase of admission tickets through our Website or an authorized third-party payment processor.

By purchasing tickets, you agree to comply with these Terms as well as any additional event-specific conditions communicated at the time of purchase.

All ticket purchases are subject to availability.

Completion of a purchase does not guarantee admission if the ticket has been altered, duplicated, fraudulently obtained or otherwise determined to be invalid.

HAPCO reserves the right to establish attendance limits, seating assignments, age requirements or other admission policies for specific events.

Electronic Tickets

Unless otherwise indicated, tickets are delivered electronically.

It is the purchaser's responsibility to provide a valid email address during checkout and to retain their confirmation email until the event.

If you experience difficulty locating your electronic ticket, please contact HAPCO prior to the event whenever possible.

Pricing

Ticket prices are subject to change without notice until a purchase has been completed.

Applicable taxes, processing fees or other charges, when required, will be disclosed before checkout.

Once payment has been successfully processed, the purchase price will not be increased for that transaction.

Payment Processing

Payments made through the Website are processed by secure third-party payment providers using encrypted technology.

HAPCO does not store complete payment card numbers on its servers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

You agree to provide current, complete and accurate billing information for all transactions.

If a payment cannot be authorized or processed, HAPCO reserves the right to cancel the associated registration, ticket purchase or order.

Refunds

Unless otherwise stated for a specific event, ticket purchases are generally non-refundable.

However, refunds may be issued when:

  • An event is canceled and not rescheduled;
  • Required by applicable law; or
  • Otherwise approved by HAPCO in its sole discretion.

Refunds, when issued, will generally be credited to the original payment method.

Processing times may vary depending upon the payment provider or financial institution.

Event Changes

Programs, schedules, performers, artists, speakers, instructors, venues, seating arrangements and event details occasionally change due to circumstances beyond HAPCO's control.

HAPCO reserves the right to make reasonable substitutions or modifications without prior notice.

Such changes do not automatically entitle a ticket holder to a refund.

If an event is postponed, purchased tickets may remain valid for the rescheduled date unless otherwise announced.

If HAPCO determines that a postponed event cannot reasonably be rescheduled, purchasers will be notified regarding available refund or credit options, if any.

Force Majeure

HAPCO shall not be responsible for delays, cancellations, interruptions or failures to perform resulting from circumstances beyond its reasonable control.

Such circumstances include, but are not limited to:

  • severe weather;
  • natural disasters;
  • public health emergencies;
  • governmental actions;
  • acts of terrorism;
  • civil disturbances;
  • labor disputes;
  • utility failures;
  • internet or communication outages;
  • venue closures;
  • equipment failures; or
  • other unforeseen events affecting public safety or event operations.

When reasonably possible, HAPCO will make every effort to communicate schedule changes promptly through the Website or other available communication channels.

Donations

The Website provides opportunities to make charitable contributions supporting HAPCO's mission.

Donations are subject to the HAPCO Donation Policy available on this Website.

Donation acknowledgments and tax receipts will be provided in accordance with applicable law.

Photography and Video

HAPCO frequently photographs and records educational programs, performances, concerts, community events and other public activities.

By attending a HAPCO-sponsored event, you acknowledge that photographs, audio recordings and video recordings may be captured in which you or members of your party may appear.

Unless prohibited by law, you grant HAPCO permission to use such photographs, recordings and likenesses for educational, promotional, fundraising, archival, news, historical and marketing purposes across print, digital, broadcast, social media and other communication channels without additional notice or compensation.

Individuals who have specific concerns regarding photography or recording should contact HAPCO prior to the event whenever reasonably possible.

Accessibility

HAPCO is committed to providing a Website that is accessible to individuals of all abilities.

We continually work to improve accessibility and usability through ongoing evaluation and enhancement of our digital resources.

Although we strive to make all Website content fully accessible, certain third-party content or legacy materials may not yet meet current accessibility standards.

If you experience difficulty accessing any portion of our Website or require information in an alternative format, please contact us. We will make reasonable efforts to provide assistance and improve accessibility wherever practical.

Additional information is available in our separate Website Accessibility Statement.

Disclaimer of Warranties

The Website and all information, materials, services, educational resources, registrations, ticketing functions, donations and related content are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, HAPCO disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, availability, reliability or uninterrupted operation.

We do not guarantee that the Website will always be secure, error-free, uninterrupted or free from viruses or other harmful components.

Your use of the Website is at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, HAPCO Music Foundation, its officers, directors, employees, volunteers, agents, affiliates, sponsors, partners and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary or punitive damages arising from or related to:

  • use of the Website;
  • inability to access the Website;
  • Website interruptions;
  • reliance upon Website content;
  • ticket purchases;
  • donations;
  • event registrations;
  • unauthorized access to information;
  • technical failures;
  • viruses or other harmful software; or
  • any other matter relating to the Website or Services.

Where liability cannot legally be excluded, HAPCO's total liability shall not exceed the amount paid by the user for the applicable transaction giving rise to the claim.

Indemnification

You agree to defend, indemnify and hold harmless HAPCO Music Foundation and its officers, directors, employees, volunteers, contractors, sponsors, affiliates, agents and representatives from and against any claims, liabilities, damages, judgments, losses, costs or expenses, including reasonable attorneys' fees, arising from or related to:

  • your use of the Website;
  • your violation of these Terms;
  • your violation of any applicable law;
  • information or content you submit to HAPCO;
  • your infringement of the rights of another person or organization; or
  • your negligent or intentional misconduct.

This obligation survives termination of your use of the Website.

Reservation of Rights

HAPCO reserves the right, in its sole discretion, to:

  • suspend or terminate access to the Website;
  • refuse or cancel registrations or ticket purchases when necessary to protect the integrity of an event or the safety of participants;
  • refuse or return donations when appropriate or required by law;
  • remove content submitted by users;
  • investigate suspected misuse of the Website;
  • modify or discontinue any Website feature, service, program or event;
  • correct pricing, typographical or technical errors; and
  • take any action reasonably necessary to protect HAPCO, its visitors, programs or mission.

Whenever reasonably practical, HAPCO will endeavor to communicate significant operational changes through the Website or other appropriate communication channels.

Copyright Infringement

HAPCO respects the intellectual property rights of others and expects Website users to do the same.

If you believe that material appearing on this Website infringes your copyright, please provide written notice including:

  • identification of the copyrighted work claimed to have been infringed;
  • identification of the material believed to be infringing and its location on the Website;
  • your name, mailing address, telephone number and email address;
  • a statement that you have a good-faith belief the disputed use is unauthorized;
  • a statement that the information provided is accurate; and
  • a statement, made under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the copyright owner.

Copyright notices should be directed to:

Copyright Agent

HAPCO Music Foundation
PO Box 784581
Winter Garden, Florida 34778 USA
Email: info@hapcopromo.org

International Visitors

The Website is operated from the United States.

If you access the Website from outside the United States, you understand that your information may be transferred to, processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.

You are responsible for complying with the laws applicable in your location.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of law principles.

Dispute Resolution

HAPCO values open communication and encourages the prompt resolution of concerns.

Before initiating formal legal proceedings, you agree to contact HAPCO and make a good-faith effort to resolve the matter informally.

If a dispute cannot be resolved through informal discussions, the parties agree that any claim arising out of or relating to these Terms or the Website shall be resolved through binding arbitration in Orange County, Florida, in accordance with the Commercial Arbitration Rules of the American Arbitration Association, unless applicable law provides otherwise.

Nothing in this section prevents HAPCO from seeking temporary or permanent injunctive relief or other equitable remedies in a court of competent jurisdiction to protect its intellectual property, confidential information, charitable assets or other legal rights.

Each party shall bear its own attorneys' fees unless otherwise provided by applicable law or awarded by the arbitrator.

Severability

If any provision of these Terms is determined by a court or arbitrator to be unlawful, invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Any unenforceable provision shall be interpreted, modified or limited only to the extent necessary to make it enforceable while preserving its original intent whenever possible.

No Waiver

Failure by HAPCO to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other right.

Any waiver must be made in writing and signed by an authorized representative of HAPCO.

Entire Agreement

These Terms of Service, together with our Privacy Policy, Ticket Purchase Policy, Donation Policy, Website Accessibility Statement and any additional policies or notices specifically referenced on the Website, constitute the complete agreement between you and HAPCO regarding your use of the Website and supersede all prior understandings relating to the same subject matter.

Contact Us

Questions regarding these Terms or the Website may be directed to:

HAPCO Music Foundation
PO Box 784581
Winter Garden, Florida 34778 USA
Phone: (800) 409-6133
Email: info@hapcopromo.org

We value the trust placed in HAPCO by our students, families, donors, volunteers, sponsors, community partners and visitors. We welcome questions about these Terms and will make every reasonable effort to respond promptly.